Glam By Kham understands that sometimes schedules change and therefore requests at least 24 hours notice when canceling or rescheduling your appointment. A credit card is required to hold your appointment. Appointments canceled within 24 hours or for which clients are a “No-Show” for will incur a charge of 50% of the service amount. 

***Please note that if you are over 15 minutes late for your appointment we may have to reschedule your service if it cannot be completed in the remaining time frame. All attempts to reschedule in a timely manner will be made. If we do not hear from you 15 or more minutes into your scheduled appointment time it is considered a “No-Show” and your card will be charged for 50% of the service scheduled.

*I do not accept outside fills for lash extensions. Book a full set of lash extensions and a free removal service will be provided.

*When booking a customized tattoo, a non-refundable deposit is required and will go towards your service total. I will reach out to you in regards of the tattoo design.

*Please do not bring additional guest unless discussed with me prior

*All services are non-refundable but I will be more than happy to schedule a corrective service free of charge.

Your satisfaction is my highest priority. If you are not completely content, please let me know during your treatment or you must contact me within 48 hours after your service has been performed. I am committed to making any needed corrections and if there was a fault on my side. The service must be a mistake from the service provider and not something you might have changed your mind (after the service has been performed). Corrective services will not be allowed 5 days past initial service date. It is important you contact me as soon as you are unhappy so we can schedule you As Soon As Possible for a corrective service. 

Please message me when you arrive to your service and reach out to me if you have any further questions via Facebook, Instagram, or text only.  

I look forward to meeting and glamming you!